Rules of conduct in conflict situations studied at School of mediation and national diplomacy

On October 25, 2017 at department of Assembly of the people of Kazakhstan in School of mediation and national diplomacy there has taken place the third class on which Smagly Tatyana Ivanovna has told about formulas of the conflicts, the gene of conflicts, rules of conduct in a conflict situation and typical distortions in conflict situations.

During the training listeners have played 4 sketches – “In a bus”, “In a dining room”, “In a shop”, “Delay on a class” – which all have been together analyzed then. At the end of the analysis listeners have made a conclusion that the tasks offered for playing are real life situations to which each of us can get.

This year classes at School of mediation are attended not only by students of KSPI, but also by pupils of 9-11 forms of high schools № 2, 8, 22 of the city of Kostanay. It should be noted that school students, despite the early age, show big activity on the classes, offer the good ideas and think structurally.

We sincerely believe that knowledge and skills received at School of mediation will be useful to our graduates in the future for successful interaction and creation of frictionless communication with different people.

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